Frequently Asked Questions
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General Information
1. Who is Cadieux?
Cadieux is a premium accessories brand dedicated to providing high-quality and stylish accessories to discerning customers. Our mission is to elevate your personal style with our meticulously crafted watches, bracelets, necklaces, rings, and bags.
2. Are Cadieux products available internationally?
es, we offer international shipping to customers around the world. Please visit our website for more details on shipping options and rates for your specific location.
3. What types of accessories do you offer?
We offer a wide range of accessories, including watches, bracelets, necklaces, rings, and bags. Each piece is designed with precision and attention to detail, reflecting our commitment to quality and style.
4. What materials are Cadieux accessories made from?
Our accessories are crafted from premium materials, including high-quality metals, genuine leather, depending on the product. We prioritize using high quality materials to ensure durability and elegance.
5. Do you offer customization or personalization options?
Yes, we offer customization and personalization options for select accessories. You can view our "Personalized" category in our shop to view Cadieux products that are uniquely yours.
6. How do I choose the right size for my accessories, such as bracelets and rings?
We provide detailed sizing guides on our website to help you select the appropriate size for items like bracelets and rings. You can also contact our customer support for assistance in finding the perfect fit.
7. What is your return and exchange policy?
Our return and exchange policy allows you to return or exchange products within 30 days of purchase, provided they meet our conditions. For complete details, please refer to our Return Policy page.
Customer Support
1. What payment methods do you accept?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express) and other secure online payment options. You can choose the payment method that suits you best during the checkout process.
2. Can I track my order once it's been shipped?
Yes, you can track your order once it has been shipped. We provide tracking information via email or through your online account. Simply use the provided tracking number to monitor the status of your shipment.
3. How can I contact Cadieux's customer support?
You can reach our dedicated customer support team via email at info@maisoncadieux.com. Our customer support hours are 9:00 AM - 5:00 PM (EST), and we are here to assist you with any inquiries or concerns you may have.
4. Branding is simply a more efficient way to sell things?
Yes, you can request a physical catalog or brochure of Cadieux products. Please contact us and we will be happy to send you our latest catalog.
5. Are there opportunities for wholesale or partnership inquiries?
We welcome wholesale and partnership inquiries. If you are interested in becoming a distributor or collaborating with Cadieux, please contact us for more information and to get in touch with our team.
